F.A.Q.
Rental Conditions
1. What conditions does it take to hire our vehicles?
To hire a vehicle we need the following requirements:
• valid driver's license;
• Auto: Credit card (Visa, Mastercard) and Debit Card
+ Deposit from € 400.00 to € 800.00 by Cash / bancomst or pre-authorization on your credit card.
(Excluding Health Service Spa Hotel guests)
2. How can I pay?
Payment can be made to report one of the means in the following ways:
• credit card;
• ATM or cash;
3. Who can drive our vehicles?
The driver or drivers (even 2) of our vehicles must meet the following requirements:
• 21 years old;
• valid driver's license and visible (no complaints or replacement) of type B obtained at least 12 months;
4. What happens if I left?
In case of an accident with another vehicle, the customer must fill out the form Cid in all its parts and have it to our office as soon as possible. If an accident occurs against objects or things, the customer still needs to get to our agency data (time, location, etc.) for the accident.
In the case of why the customer left with is completely covered by insurance.
If left with the customer is wrong if he copertosolo stiupulato Kasko insurance optional, with the "insurance policy" ranging from a minimum of 400 Euro to a maximum of 800 Euros depending on the rental vehicle.
5. What happens in case of failure?
In the event of a breakdown, the customer must immediately notify our office and indicate the place where it is and, if possible, the type of failure. Those responsible for our office will give you the information you need to resolve as quickly as possible the inconvenience. For guests of the hotels you can lean on your hotel reception for the communications referred to above.
6. What to do in case of vehicle theft?
In case of theft of the vehicle the customer should immediately file a complaint in the nearest police station and tell it to our office.
It must then pass from our office and leave the keys with the complaint in duplicate.
Depending on the contract on the bill Full Kasko addition, there will be coverage of the loss (theft) insurance with a deductible from 1500 to 3000 € uros. (Depending on the type of rental vehicle).
NB. The stolen vehicle is covered only with relief from bill added full Kasko.
7. The insurance policy can be removed?
AbanoRent offers its customers the option of insurance "extra" when you leave that totally eliminates the excess on collision damage if left with the wrong. The ability to take out insurance "extra" is at the discretion of the agency to hire.
8. What happens in case of infringement?
If an offense, Abano Rent forward the fine institution issuer, enclosing the lease agreement. In municipalities where the practice of forwarding is not possible, Abano riseva Rent is fine to charge the customer plus the extra costs.
9. How do you deliver the vehicle?
The car delivered to the customer the vehicle specified in the contract, in good repair and cleaning.
The vehicle, unless otherwise specified in the contract, will have a full tank of fuel and will have all the usual tools (triangle, spare wheel etc..) Green card and all necessary documents.
10. As you return the vehicle?
At the time of the contract, the customer must notify the date of return, any change must be notified in advance of the commitment to our agency to hire at least two hours before the expiry of the deadline, otherwise the increase in rental days.
The first day of rental is at the end of conteggiaggiato 10.00 on the day after collection.
11. What is included in our rates?
Our rates include:
• days of hire;
• km of distance;
• the insurance contract: Full Kasko Kasko and optional;
• assistance in case of failure;
• the maintenance of the vehicle;
• VAT at 20%;
12. What not to include our rates?
Our rates do not include:
• fuel;
• the contravention;
• tolls;
• the spaces;
13. Where can move our vehicles?
Our vehicles can circulate in all states covered by the green card.
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